Shipping & Delivery Policy

Thank you for shopping with DGCOSMETICOLUXE. We are committed to delivering your orders safely and on time. Please read our shipping and delivery policy carefully.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We currently ship across India. For international shipping inquiries, please contact us at our support email.

3. Estimated Delivery Time

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–7 business days
Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Free Shipping on orders above ₹999.
A flat shipping fee of ₹99 applies to orders below ₹999.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with your tracking number and courier details. You can use this to track your order on the courier partner's website.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will investigate and resolve the issue promptly.

7. Failed Delivery Attempts

If a delivery attempt fails due to an incorrect address or unavailability, the courier will make up to 2 additional attempts. After that, the package may be returned to us. Re-shipping charges may apply.

8. Contact Us

For any shipping-related queries, please reach out to us:

Email: support@dgcosmeticoluxe.com
Website: dgcosmeticoluxe.com

Last updated: July 2026