By. DGCosmetico Luxe
Frequently Asked Questions
What is DGCosmetico Luxe?
DGCosmetico Luxe is a premium luxury skincare brand founded by Dr. Debanjoy Goswami. Our formulations are inspired by advanced Korean, Japanese, and modern aesthetic skincare science to help improve hydration, glow, pigmentation, acne, skin texture, and overall skin health.
Are DGCosmetico Luxe products suitable for all skin types?
Yes. Most DGCosmetico Luxe products are designed for all skin types, including normal, oily, combination, dry, and sensitive skin. However, we recommend performing a patch test before first use.
Are your products dermatologist formulated?
Yes. DGCosmetico Luxe products are formulated under the guidance of Dr. Debanjoy Goswami using scientifically selected ingredients and professional skincare expertise.
Are DGCosmetico Luxe products cruelty-free?
Yes. We are committed to cruelty-free skincare and do not test our finished products on animals.
Which products are best for pigmentation and uneven skin tone?
Our Korean Glass Skin Collection, Advanced Celebrity Dubai Cream, Japanese Collagen Serum, and Advanced Celebrity Body Brightening Cream are designed to improve dullness, uneven skin tone, and skin radiance when used consistently.
Which products are recommended for acne-prone skin?
Our Go-Acne Collection, including the Go-Acne Face Wash, Go-Acne Serum, and Go-Acne Gel, is specially formulated to help reduce acne, excess oil, and blemishes.
Can I use multiple DGCosmetico Luxe products together?
Yes. Our products are designed to work as a complete skincare routine. Following the recommended order of cleansing, treatment, moisturizing, and sun protection provides the best results.
How long does it take to see visible results?
Most customers notice improvements within 2–4 weeks of regular use. Visible results vary depending on skin type, lifestyle, and the specific skin concern being treated.
Do I need sunscreen while using your skincare products?
Absolutely. Daily sunscreen is essential to protect your skin and maintain treatment results. We recommend using our Korean Sunscreen SPF 50 PA+++ or Japanese Rainbow Sunscreen every morning.
Are your products safe for sensitive skin?
Many of our products are suitable for sensitive skin. If you have highly reactive skin or a diagnosed skin condition, consult your dermatologist before use.
Are your products suitable for men and women?
Yes. DGCosmetico Luxe products are gender-neutral and suitable for anyone looking for professional-quality skincare.
Can pregnant or breastfeeding women use these products?
We recommend consulting your healthcare professional before using any skincare products during pregnancy or breastfeeding.
Are your products made with premium ingredients?
Yes. We carefully select high-quality active ingredients inspired by advanced Korean and Japanese skincare technologies for maximum effectiveness.
How should I store my skincare products?
Store products in a cool, dry place away from direct sunlight and always keep the containers tightly closed after use.
What is the shelf life of DGCosmetico Luxe products?
Most products have a shelf life of 24 months before opening. Please refer to the packaging for the exact manufacturing and expiry dates.
How do I know which products are right for my skin?
You can contact our skincare experts for personalized recommendations based on your skin type and concerns.
Do you offer complete skincare kits?
Yes. We offer complete skincare systems including the Korean Glass Skin Kit and other professional treatment collections designed to simplify your skincare routine.
Do you ship across India?
Yes. We deliver our luxury skincare products across India through trusted courier partners.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment methods available during checkout.
What is your return and refund policy?
For hygiene and safety reasons, opened skincare products cannot be returned. If you receive a damaged or incorrect product, please contact our customer support within 48 hours of delivery.
Are DGCosmetico Luxe products authentic?
Yes. To ensure authenticity and quality, purchase only from the official DGCosmetico Luxe website and our authorized partners.
Can I consult Dr. Debanjoy Goswami for my skin concerns?
Yes. Professional skin consultations may be available through DG Derma Clinic & Academy. Please contact us for appointment details.
How can I contact DGCosmetico Luxe?
You can reach our customer support through the Contact Us page, email, phone, or WhatsApp. We are happy to assist you with product recommendations, order support, and skincare guidance.
Why choose DGCosmetico Luxe?
DGCosmetico Luxe combines dermatologist expertise, premium ingredients, advanced skincare science, luxurious formulations, and professional-grade performance to help you achieve healthier, radiant-looking skin with confidence.